Shipping Policy
Thank you for shopping with D’Essential Cosmetics. We aim to deliver your products quickly, safely, and smoothly. Please read our shipping policy below:
1. Order Processing
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All orders are processed within 1–2 business days (excluding weekends and public holidays).
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Orders placed after 2:00 PM will be processed the next business day.
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Once your order is shipped, you will receive an email with tracking details.
2. Delivery Options & Timeframes
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Standard Shipping: 5–7 business days
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Express Shipping: 2–3 business days
Delivery times may vary slightly due to location or unforeseen delays.
3. Shipping Charges
Shipping costs are calculated at checkout based on your location and the shipping method you choose.
4. International Shipping
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We ship to selected international locations.
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Delivery times depend on customs and local courier services.
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Any customs duties, taxes, or additional charges are the responsibility of the customer.
5. Order Tracking
Once your order is dispatched, you will receive a tracking number via email.
You can track your package anytime using the provided link.
6. Shipping Issues
If your order is delayed or not delivered, please contact our support team at:
dessentialcosmetics0@gmail.com
D’Essential Cosmetics is not responsible for delays or lost packages due to incorrect shipping information provided by the customer.
7. Damaged or Missing Items
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If you receive a damaged product or something is missing, inform us within 48 hours of delivery.
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Please share clear photos of the package and items to help us resolve the issue quickly.
Thank you for choosing D’Essential Cosmetics. We value your trust and are committed to giving you the best experience possible.